Improving Patient Experience in the Observation Unit: A Multimodal Performance Improvement Initiative

Authors

Madalyn Dickson, Bethesda Hospital EastFollow
Olive Gibson BSN, RN, Bethesda Hospital EastFollow
Maria O. Escobar MSN, RN, CCRN, Bethesda Hospital EastFollow
Ardril McInnis, Bethesda Hospital EastFollow
Alicia Gilliard, Bethesda Hospital EastFollow
Carol Bush, Bethesda Hospital EastFollow
Natalia Flores, Bethesda Hospital EastFollow
Elisabeth M. Bernabe, Bethesda Hospital EastFollow

Files

Publication Date

9-3-2025

Content Type

Poster

Recommended Citation

Dickson, Madalyn; Gibson, Olive BSN, RN; Escobar, Maria O. MSN, RN, CCRN; McInnis, Ardril; Gilliard, Alicia; Bush, Carol; Flores, Natalia; and Bernabe, Elisabeth M., "Improving Patient Experience in the Observation Unit: A Multimodal Performance Improvement Initiative" (2025). 2025 Bethesda Best Practice Fair. 12.
https://scholarlycommons.baptisthealth.net/se-2025-beth-bpf/12