From Bedside to Benchmark: Nurse-Driven Communication for Higher HCAHPS

Authors

• Diane Kramer, Baptist Health South FloridaFollow
• Lourdes Castaneda, Baptist Health South FloridaFollow
• Lisette Hurtado, Baptist Health South FloridaFollow
• Karina D'Amato, Doctors HospitalFollow
• Jennifer Fleites, Baptist HospitalFollow

Files

Publication Date

4-30-2026

Content Type

Poster

Recommended Citation

Kramer, Diane; Castaneda, Lourdes; Hurtado, Lisette; D'Amato, Karina; and Fleites, Jennifer, "From Bedside to Benchmark: Nurse-Driven Communication for Higher HCAHPS" (2026). 2026 Baptist Health Academic Conference: The Art and Science of Interprofessional Collaborations. 18.
https://scholarlycommons.baptisthealth.net/bhsf-academic-week-2026/18