Conference Year

2016

Hospital/Entity

Mariners Hospital

Category of Abstract

Research

Abstract

Baptist Health South Florida (BHSF) is the largest not-for-profit healthcare organization in South Florida that is comprised of six hospitals. Mariners Hospital is part of BHSF and is located 65 miles south of Miami in the Florida Keys. It is a 25 Bed Critical Access Hospital that in fiscal year 2013 treated 597 inpatients, 11,514 emergency visits, 20,740 outpatients and 5,000 encounters in the employed physician's offices. With our desire to provide the highest quality of care, it is crucial to have any unanticipated or near-miss events reported. Incident reports provide valuable information for quality improvement. Not all hospital employees know what events should be reported. Under reporting of incidents remains a serious issue in healthcare. Nationally, there are 5-20% of incidents never reported.

Objective of Presentation

1. 2% increase in voluntary incident reporting by direct care support staff, including near-misses.

2. Collaborate with Patient Safety Partnership and Risk Management.

3. Share aggregate year end results with all staff.

The purpose of this study was to improve education and reporting of incidents, including near misses, by direct care support staff.

Summary of Presentation

The study resulted in a trend towards improvement in staff understanding of voluntary incident reporting. In addition rates of voluntary reporting were increased dramatically.

Full Text of Presentation

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Open Access

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Jan 1st, 12:00 AM

Voluntary Incident and Near-Miss Reporting

Baptist Health South Florida (BHSF) is the largest not-for-profit healthcare organization in South Florida that is comprised of six hospitals. Mariners Hospital is part of BHSF and is located 65 miles south of Miami in the Florida Keys. It is a 25 Bed Critical Access Hospital that in fiscal year 2013 treated 597 inpatients, 11,514 emergency visits, 20,740 outpatients and 5,000 encounters in the employed physician's offices. With our desire to provide the highest quality of care, it is crucial to have any unanticipated or near-miss events reported. Incident reports provide valuable information for quality improvement. Not all hospital employees know what events should be reported. Under reporting of incidents remains a serious issue in healthcare. Nationally, there are 5-20% of incidents never reported.